Transport resources for school staff
This page contains user guides, brochures, forms and other resources for school administration staff and teachers.
Useful forms
Apply for a school travel pass for the first time
Find out more and apply online
Download and print a School Travel Pass paper application form (pdf 1.7MB)
Request a review
To request a review:
- Read about about the appeals process and how to request a review
- Complete the Request a review form
If the student has a medical condition which prevents them from walking, you must include a medical report and certificate with your review request when seeking an exemption on medical grounds. Download the medical report and certificate form (pdf 286KB)
If the pedestrian infrastructure between the student's home and school is unsuitable for safe walking, you may be able to apply for a review. Find out more about Guidelines for determining the safety of a walking route to school
Fact sheets and brochures
School Opal card brochure (pdf 157KB)
Free school travel School Opal card poster (pdf 246KB)
Tap on and tap off School Opal card poster (pdf 196KB)
Related information
Buy a school term bus pass
If the student does not qualify for free school travel, parents may be able to buy a School Term Bus Pass online.
Find out more and buy a School Term Bus Pass online
Cancel a School Term Bus Pass
Cancel a School Term Bus Pass and request a refund by completing this online form.
Update a School Term Bus Pass
Update student details
Apply for the School Drive Subsidy
Find out more and apply online
Download and print a School Drive Subsidy paper application form (pdf 215KB)
School Drive Subsidy Parent Portal
The School Drive Subsidy Parent Portal is where you can:
- track your School Drive Subsidy applications, journeys and payments.
- add another student
- update your details or travel requirements
Log in to School Drive Subsidy parent portal
Download the School Drive Subsidy Parent Portal Handy Information Guide (pdf 167KB)
Request a review
To request a review:
- Log into the Parent Portal
- Click on the 'Claim special circumstances' button.
Find out more about Unsuccessful applications and reviews
If the student has a medical condition which prevents them from walking, you must include a medical report and certificate with your review request when seeking an exemption on medical grounds. Download the medical report and certificate form (pdf 286KB)
If the pedestrian infrastructure between the student's home and school is unsuitable for safe walking, you may be able to apply for a review. Find out more about Guidelines for determining the safety of a walking route to school
Related information
Apply for Long Distance Coach Travel
Long Distance Coach Travel application form
Information for new applicants
Refund claim
Long Distance Coach Travel Claim form (pdf 271KB)
Related information
Long Distance Coach Travel brochure (pdf 167KB)
Submit completed form/s with any supporting documents via transportnsw.info/concessions-application
Apply for a Rail Boarder Pass
Information for new applicants
Boarder Rail Pass application form (pdf 746KB)
Submit the completed form with any supporting documents via transportnsw.info/concessions-application
Apply for Lord Howe Island Secondary Student Flight subsidy
Information for new applicants
Lord Howe Island Secondary Student Flight application
Submit the completed form with any supporting documents via transportnsw.info/concessions-application
Downloadable resources
Online resources
We have tools to help school students plan their school trip:
- Trip Planner to find school bus routes or see your trip options on any mode except regional buses.
- Routes and timetables to see school bus route and timetable.
- Transport apps to view the location of your school bus in real time using a mobile app
- Find the contact details of your local school bus operator for more information about the school service.
Find out more about planning your trip to school
Bus safety for school students (pdf 377KB) has more information on how families can help keep children safe getting on and off buses.
The Safety Town website has activities you can do with primary school children to help them keep safe on and around buses. There is also a section for families on driving safely around buses, and getting children to and from the bus stop safely.